FAQ

FAQ

How does TAVURELIO work?
TAVURELIO is a private enquiry storefront. You share the watch direction you want to source, then we review the requested brand, model, condition expectation, delivery context and next steps privately.

Can I pay directly on the website?
No public payment is required on the website at this stage. Requests are reviewed manually first. Any payment or settlement discussion happens privately after details are confirmed.

Which watch brands can I request?
You can submit requests for major mechanical watch directions such as Patek Philippe, Rolex, Audemars Piguet, Vacheron Constantin, Richard Mille, Hublot, Cartier, Omega, IWC, Jaeger-LeCoultre, Panerai and Breitling.

What should I include in an enquiry?
Please include the brand, model family, reference number if known, dial color, metal, strap or bracelet preference, budget range, target condition, country or region, and any screenshot or reference image.

Is availability guaranteed?
Availability is not guaranteed until the request is reviewed and confirmed privately. Some references are limited, market-sensitive or condition-dependent.

Will my contact details be public?
No. Contact details submitted through the enquiry form are used for private follow-up and are not displayed publicly.

Do you support WhatsApp follow-up?
Yes. The enquiry form includes a Customer WhatsApp field so we can follow up directly when appropriate.